How can I buy a CoSpaces Edu Pro license plan?
You can buy a CoSpaces Edu Pro license plan on our website. Payments can be made directly online by credit card or you can request a purchase order based on a quote from us and make the payment by wire transfer. Click here to learn more.
Can I get CoSpaces Edu Basic now and upgrade to Pro later?
Of course! Anytime you use your account, you'll be able to choose to upgrade to CoSpaces Edu Pro and will be redirected to our pricing page where you can select the number of seats desired in your license plan.
Can I get CoSpaces Edu Pro now and downgrade to Basic later?
Sure. When your license plan ends after one year, you'll be prompted to either renew your CoSpaces Edu Pro license plan, or continue with CoSpaces Edu Basic. Please note that after switching back to Basic, you'll automatically lose all features that are exclusive to CoSpaces Edu Pro and which you may have been using in your spaces.
Can I test CoSpaces Edu Pro for free?
Our Ambassadors give out trial codes letting you test CoSpaces Edu Pro for 1 month with 100 seats. If you aren't in contact with a CoSpaces Edu Ambassador yet, you can connect with them on Twitter. Click here to view the CoSpaces Edu Ambassadors Twitter list or contact us directly.
How do I activate a Pro trial?
In CoSpaces Edu Basic, click the "Upgrade to Pro" button at the bottom-left corner, select "Activate trial" and simply enter your trial code.
I am not in charge of payment. What should I do?
You can start by requesting a quote for the number of seats desired in your license plan from us. With this quote in your hand you can then proceed to the ones in charge of financial matters at your school/institution.
How does the purchase order work?
Simply request a quote from us for the number of seats desired in your license plan. With our quote you can make the necessary steps to get the PO (or any other order form that you use at your school/company/institution). On reception of a purchase order, we will send you an invoice and you will have up to 30 days to make the payment.
I work in a Title 1 School. Can we get a discount?
Yes, we offer discounts to all Title 1 Schools. Please request a quote with this information here.
What happens when my Pro license plan expires?
When your license plan expires after 1 year, you’ll be given the option to renew it for an additional year, to downgrade to CoSpaces Edu Basic or to use a different license plan.
How do I activate my Pro license plan?
From your CoSpaces Edu Basic account, click "Upgrade to Pro" and enter your activation key to access CoSpaces Edu Pro.
How can I renew my license plan?
Login to your CoSpaces Edu account and click "Manage license plan" to renew your license plan or contact sales at here. You can also add seats to your license plan when you renew it.
Can several users share a seat?
A seat can be used on 2 desktops and 2 devices. Each user, student or teacher, must use their own seat and login details. However, you can easily re-assign seats to new users.
How can I re-assign seats?
You can easily re-assign seats by removing and replacing students from the seats available in your CoSpaces Edu license plan. Freeing up a seat will let you use it for another student who you can invite with your class invite code. These options are available from the “Manage users” dashboard.
Can I add seats to my license plan?
Yes, you can add seats to your license plan anytime. Simply purchase the number of seats you'd like to add to your license plan in “Manage license plan” in your CoSpaces Edu account or by contacting us here.
Can multiple teachers share a license?
Yes, a Pro license plan can be shared between multiple teachers. When you sign-up for a CoSpaces Edu Pro license plan, you'll get an activation key, which you can share with other teachers to let them access your license plan.
How can I get the MERGE Cube add-on?
If you already have a CoSpaces Edu Pro license plan, you can purchase the MERGE Cube add-on directly from your CoSpaces Edu account and add it to the seats in your license plan. If you're buying a new CoSpaces Edu Pro license plan, you'll be able to include the add-on in your order.
Can I test the MERGE Cube add-on for free?
Yes! In CoSpaces Edu in the "Manage license plan" section, you'll be given the possibility to activate a one-time 14 days trial of the MERGE Cube add-on.